Customs Exchange Rate
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Updated as of Oct 1, 2024, 1200H
• Details for the month of October is now available.
Thank you,
Cargo Data Exchange Center Mngt Team
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October 10, 2024 1021H
Please be advised that all VASPs are experiencing issues in receiving the CPRS
STORED status from the BOC system. BOC MISTG is currently investigating
the issue, but no ETR has been provided. As a contingency, we are manually
sending requests via email to the BOC Helpdesk for a screenshot of the
STORED status of CPRS. We are doing our best to provide feedback to clients,
but please expect some delays in obtaining the said screenshot.
We will keep you posted on any updates from BOC MISTG.
BOC Ticket Ref.: #MISTG-6998708
Thank you for your patience and understanding,
Cargo Data Exchange Center -- Mngt Team
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*** Recommended Email Subject Lines***
Dear Valued Clients
For Faster Identification of your concern please use the ff. subject line formats
E-Trade/Go-Fast Funding Follow-ups:
• Format: Product | Concern | Company/User Name | 7-Connect Ref. No.
• Example: E-Trade | Follow | CDECCNN | 9****************
Email to: finance@cdec.com.ph
CPRS
• Format:Service | Concern | Company Name / Name
• Example:CPRS |Status Follow-up | Company ABC
Email to: cs@cdec.com.ph
MANIFEST
• Format: Service | Concern | BL#123456789
• Example: Manifest |Stuck @ Sent | BL#123456789
Email to:cs@cdec.com.ph
Thank you for your patience and understanding,
CDEC Customer Service Team
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