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To our valued clients:


Please be informed that our CDEC email account is now working.

You can now send your inquiries on our official email address at



We apologize for the inconvinience.


To our valued clients:


Currently we are experiencing technical issues on our landline numbers

rendering it unreachable. Our telephone provider is now on top of it.

For the meantime, you can send us an email at cs@cdec.com.ph

or contact us on the following landline and mobile numbers:


Customer Service:

1. (02)439-2768 up to 72*

2. 09178086739

3. 09223735886

4. 09208920849*

5. 09150759980*






Also, you can contact us via Live-chat at cdec.com.ph.


Trust that we are handling this issue with utmost urgency.

We will notify you once fixed. Your patience and understanding

is highly appreciated.


(Please note that those numbers with asterisk will only be used

for this instance. Thank You)


To our valued clients:


BOC-MISTG has confirmed configuration of De Minimis

lodgment on e2m effective immediately, this also

conforms to the implementation of CMO28-2016.


In this respect, may we invite you to review your De Minimis

importations and let us know immediately if you would like to

activate De Minimis importation on your Etrade Accounts.

Send us your TIN and USER ID for the proper Activation.

(mktg@cdec.com.ph and cs@cdec.com.ph)




Effective September 16, 2016 all prepayment deposits made through

BDO (Banco De Oro) shall no longer require submission of the scanned

deposit slips.


CDEC will be issuing a 16-digit CDEC Customer Number unique for your

every prepaid account. To secure your 16-digit CDEC Customer Number,

please email your Registered Name (either company or individual broker

account name), User ID and your TIN to mktg@cdec.com.ph .


For deposits made via other banks, scanned copy of deposit slips still

needs to be sent to finance@cdec.com.ph .


Attention Importers, Brokers

BIR has recently release BIR Revenue Memorandum Order 56-2016

Amending the process in the filing of BIR ICC and BCC. BIR now requires

additional documentation requirements for importer and customs

broker clearance certificate. Visit this link for more details:





Good day! We want to keep you updated!

As part of our continuous efforts to provide a better customer service

experience, we are updating our client contact list, please send us

two (2) of your email addresses for the purpose of receiving real time

advisories and updates.

1. Company name:

2. Type: (e.g Shipping line, air/sea freight forwarder, customs broker ..)

3. 2 email address:

Please send it to cdecadvisories@gmail.com.

Thank you for choosing CDEC!


Chat with us live, click the "Chat Now" widget at www.cdec.com.ph

(Available Mon to Fri 9am to 6pm)



Thank you for your support and continued patronage!