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APRIL 2023



CDEC Advisory on Prepaid Accounts (March 31, 2023)

For updating of prepaid deposits, kindly email copy of Validated Bank

Deposit Slips or proof of transaction to finance@cdec.com.ph and

cs@cdec.com.ph (cut-off time is 6:00 PM today March 31, 2023).

Please provide also the following supporting information.


7-Connect reference #: (16 digit)

Service: (ETRADE, PEZA and Gofast)

Note: Deposit slip/proof of payment with complete information received

from from 8:00AM to 6:00PM (Mondays to Friday) will be credited to

your account on the same day. Those received after 6:00PM, weekends

and holidays will be credited on the following business day.


Updated: CDEC Data Privacy Notice and recent activities

on Data Privacy Compliance

Click here to be redirected to

CDEC Data Privacy Statement


Enhanced LIVE CHAT Service

Look for the blue bar found at www.cdec.com.ph for quick assistance.

Our "LIVE CHAT" channel is always manned by a trained customer

support agent. To ensure system security and data confidentiality,

clients who use "LIVE CHAT" may be asked to provide their authorized

CDEC user ID.

Thank you for your support and continued patronage!

Click here to be redirected to LIVE CHAT


Thank you for your support and continued patronage!