E-trade

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MARCH 2024

 


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Prepaid Deposit Updates Until 6PM March 27,2024 Wednesday Only


Please be reminded that CDEC Finance Team has no office work during

Holy Week March 28-29, 2024 (Maundy Thursday and Good Friday) and

during weekend of March 30 (Saturday) to March 31 (Sunday).


Please ensure that all requests to update prepaid accounts are emailed

to finance@cdec.com.ph and cs@cdec.com.ph on or before 6PM March 27

(WEDNESDAY)


Feel free to contact our Customer Support for any assistance at Tel # 02-

3439 9750 and Mobile # 0917-8086739.
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New Report URL for Peza and eTrade


We are pleased to announce that the generation of transaction report

is now available on the following website below using the same e-TRADE

account credential you use for CDEC e-Services. You can generate and

extract the report per month only to avoid disruption on downloading

of generated file.


Example Account:

Username: CUSCDEC

Password: QWERTY


eTrade

- https://reports.etrade.net.ph/


Peza

- https://reports.peza.etrade.net.ph/eips


We thank you for the continued trust and confidence in CDEC as your

service provider for electronic trade compliance with PEZA & BOC.

Please feel free to contact us at mktg@cdec.com.ph and cs@cdec.com.ph

for assistance or inquiry.
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CDEC TECHNICAL ADVISORY - Problem in Submission of CPRS Profile

due to Unreadable/Blurred Photos Images


In connection with recurring client reports on e2m system rejection of

Importer and Customs Broker CPRS profiles due to unreadable/blurred

photos, please be guided by the following:


1) Photo images that exceed the recommended dimension/size will

encounter slow processing during data transmission and may not be

properly displayed in e2m CPRS module during renew process.

2) Photo images that are of low quality pixel may appear as blurred

image in e2m system.


These technical errors result in delays during BOC review of CPRS profile.


If you are encountering these problems, please email us so that we can

take further action to help resolve these technical errors.
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Updated: CDEC Data Privacy Notice and recent activities

on Data Privacy Compliance


Click here to be redirected to

CDEC Data Privacy Statement and DPO/DPS Registration Seal
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Enhanced LIVE CHAT Service


Look for the blue bar found at www.cdec.com.ph for quick assistance.


Our "LIVE CHAT" channel is always manned by a trained customer

support agent. To ensure system security and data confidentiality,

clients who use "LIVE CHAT" may be asked to provide their authorized

CDEC user ID.


Thank you for your support and continued patronage!

Click here to be redirected to LIVE CHAT


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Thank you for your support and continued patronage!

www.cdec.com.ph


www.etrade.net.ph